Evaluation of Water Problem in Basement in Ithaca, NY
I just want to say thank you to Midstate for their honesty and integrity. I requested an assessment of our water problem in the basement (water pooling in certain parts and also trickling from a crack in a wall by the crawlspace). One of Midstate's inspectors, Bill Frisbie, came over to look at our situation. Instead of trying to sell me their services, he leveled with me and said that he suspected that the water was coming from a leaking water pipe (before our water meter) and not simply groundwater. He recommended that I contact the city's waterworks to do a chlorine test on our trickle in the basement, which would indicate that it really was a problem with our water pipe under the ground. The chlorine test came out positive. Now, my wife and I can focus on the real problem at its source, and discontinue our leaking line and have a new water line connected to our house by a plumbing company. Again, Bill could have easily sold us on a water-remediation plan, which would only take care of the symptom of our problem. But he chose to share the truth and help us find the root of the problem. My wife and I are deeply grateful.
February 12, 2021
Drainage work in Ithaca, NY
Over the years I have used Midstate Basement Authorities and have been very satisfied with the work completed. Everyone has been courteous and helpful. When I call the office and if Eric is not available and I leave a message he gets back to me in a timely fashion. The latest project was completed to my great satisfaction. I highly recommend this 5 star company to anyone who wants quality work done at a fair price.
August 22, 2019
Sump pump and "Safe Track" installations in Lakemont, NY
In short, this company performs as they say they do. They actually do what they say they will: arrive on time, perform the work in the time frame promised, a staff that respects your home and leaves your basement area cleaner than before they arrived. These are experienced, knowledgeable craftsmen who know what they are doing. I hope this company stays around if I ever move to another home that needs remedial basement work. There couldn't possibly be anyone better.
February 06, 2019
Foundation Repair & Basement Leak in Apalachin, NY
A couple weeks ago, Mid-State came out to repair my foundation and a leak in my basement. The work they did was fantastic!!! They were professional, on time and cleaned up exceptionally well. They took great pride in their work and were very conscientious as I was having mice issues and they took care of any areas that needed attention.
October 22, 2018
Sealed a wall in basement in Ithaca, NY
Excellent job! The crew and owner are 100% helpful and knowledgable and responsive! Thaanks!
October 19, 2018
basement wall crack repair in Elmira, NY
excellent job, very timely, polite, professional, would highly recommend... THANK YOU
October 11, 2018
Sump Pump drain install - ~200 feet of submerged drainage in Freeville, NY
We needed to drain sump pump effluent about 200 feet to the road-side ditch. Pumping out 10 feet from house was NOT an option due to the quantity of water pumped during spring and high rain periods. The team did a good analysis of options. Team trenched along side of foundation of 200 year old house, connected a high-volume downspout as well as sump pump outlet. Team then trenched across gravel drive plus lawn. Team did very good job of adding back topsoil, seeding and overlaying with straw to allow grass to sprout. Overall, a good technical solution and a good restore to original/cosmetic solution.
August 03, 2018
Waterproofing, Concrete Repair in Syracuse, NY
The job was done as described in less time than was anticipated. Communication about the process and work was excellence. In addition, Midstate worked with me to accommodate my schedule quite a few times, and did the follow up water spraying of the wall themselves while I was away. They also took time to discuss other cement issues with us and offer advice. I also appreciated the thorough information presented with the initial proposal.
December 10, 2017
Basement Wall Repair in Fairport, NY
Mid-state Basement authorities came to the house and inspected the damage prior to giving me a quote. They explained the method and procedure of repair. Their quote was one of three I acquired. Based on competitive price and what I considered a good approach to fix the problem, I chose them. Once we scheduled the work, they arrived on time and did a good job fixing the basement wall. They left the site in clean and ready to use.
December 10, 2017
New Foundation in Skaneateles, NY
I would call the Midstate Basement guys for anything else I need. They did great work. Knew what to do and did the job fast. I had to leave town before they got the repair work done but in the couple days I saw them working I knew the job would be done right and I could head out of town and leave them to finish the job with no worries. Job looks great and I am very happy with the new foundation and new block wall.
December 10, 2017